postal service consumer affairs
I was told to file a claim with the post office 2 months ago, so I did. Consumer affairs offices across Canada Contact information for federal, provincial and territorial consumer affairs offices. ConsumerAffairs is not a government agency. FAQ. Service Hubs and Facilities; Important Resources. I have several letter carriers and they are all very polite and helpful. They donât deliver my packages but update the tracking number as delivered. She informed me of the forms I needed to fill out, which box to place my dress in for proper shipping, and told me to come back when that was all completed. Military and diplomatic mail: Sonya Mackey. Customer Care Center. If they can't guarantee this service, they should not offer it. You can tell they are well trained. Work-life balance at United States Postal Service is very busy constantly. Shipping insurance: Customers can: speak to their local postmaster/management staff, call the toll free number listed below, or visit the website. Stamps cost only 47 cents, and your parcel will be delivered within one to three business days. File Complaint about Theft, Fraud, Waste, or Abuse Committed by the USPS or its Employee: Investigates & prosecutes consumer complaints alleging unfair or deceptive trade practices, including advertising, refunds, motor vehicle rentals, door-to-door sales, credit practices. James E. Stotts, Jr. Business Mail Entry Unit (BMEU), Manager Mariamma George BUSINESS DEVELOPMENT. Precious Cargo Boxes are available in three sizes. I went back up to the post office yesterday on 12-9-2020 and was told the managers were gone for the day and was given yet another number to call. No sign of my package. Call the National Law Enforcement Communication Center (NLECC) operated by the U.S. Unsubscribe easily. Carolyn Miller Patricia Campbell-Banks. In summary, they actually charge for a service they failed to perform. I've never shipped or received anything that was broken in transit and the boxes are in good condition when they arrive. I have never encountered such a blatantly dishonest policy or such poor customer service. Correct and Standardize Your Address List, Undeliverable-as-Addressed (UAA) Mail Statistics, Make a FAST (Facility Access and Shipment Tracking) Appointment, Mailers' Technical Advisory Committee (MTAC), National Virtual AIM Meeting - June 4, 2020 (Video Presentation), National Virtual AIM Meeting- June 4, 2020 (Slide Presentation), Consumer & Industry Contact (formerly Consumer Affairs) Office Locator. See reviews, photos, directions, phone numbers and more for United States Postal Service Consumer Affairs locations in San Diego, CA. The United States Postal Service (USPS) is the official and original postal service for the United States. U.S. Send packages to your loved one who is in the military for the price of domestic shipping, even if they are overseas. I will NEVER ship here AGAIN!!!! See reviews below to learn more or submit your own review. The post office nearest me is run better than most. The staff consists of customer service specialists and investigators who are charged with administering the Palm Beach County Consumer Affairs, Moving, Water Taxi, Towing, Vehicle for Hire, and Home Caregiver Ordinances. My saying is GO BIG BROWN and continue to make your customers happy. They include polyethylene foam dots or inserts that prevent items from moving during transport. Is nothing I can do, call this number for customs," I call the number and everything is an automated questions and answer, so I have no way to stop this package, this show me all delinquents can rob you and is nothing you can do! Secretary of State Tools and resources to help you GiveSmart Office of the Attorney General Safeguarding consumers from fraud and unfair business practices Utilities and Transportation Commission Helping guard When I went into the post office on 12-7-2020 they told me my claim was closed and gave me a number to call to talk to someone about my claim being closed. Coppell, TX 75099. Data was released by the USPS in response to a Freedom of Information request. … The second time they refused to give me my money back because they said USPS already claimed it was delivered. United States Postal Service. I stopped ordering stuffs online because of them. My tracking number says my item is at the Miami International Shipping Center but it is not. The Consumer Affairs Division is a Palm Beach County government agency under the Public Safety Department. The Postal Service has approximately 617,000 employees and handles about 200 billion pieces of mail annually generating more than $67 billion in operating revenues. Save an additional two dollars when you use a large flat rate box. Precious Cargo Box: Oberlin Renee Fleming Consumer Affairs - 713-226-3442. I have lost more than a $100 worth packages because of them. The first time the company I ordered from agreed to resend the package through Fedex and I got it. I file claims upon claims but they never resolved them and when I contact my local post office they just act rude and hang up on me telling me thereâs nothing they can do. USPS-Consumer Affairs Office. I am very disappointed with this. I've now been on the phone on hold for 1 hour and 12 mins. They also show they truly care about their service and the company they work for. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Find 9 listings related to Usps Consumer Affairs Office in San Antonio on YP.com. in Vegas and I'm finding that I am getting a lot of old mail addressed to former tenants and even if I take the letters to the post office and ask for them to be cancelled because I am the only one in the designated apt, the post office has sent them back to me. The Consumer & Industry Contact (formerly Consumer Affairs) Office Locator office(s) that serves can be contacted at: To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). They update my packages as delivered but never deliver them. I will no longer use USPS to ship packages. Let me add that their vehicles are always neat and clean. Itâs really annoying. Copyright © 2020 Consumers Unified LLC. I did as instructed and paid over $80 to ship my dress back. This site uses data compiled by the US Postal Service. Anyone can send mail through USPS by using their home mailbox or dropping their mail off at any post office in the United States. Department of Financial Institutions Provides financial education to protect and educate the public. Postal Inspection Service is responsible for ensuring Postal Service employees’ safety and the security of the mail. Shame, from now on I will try to use another service. Anyone who needs assistance in the Buffalo area should call the U.S. Ever since Benjamin Franklin was appointed as the first postmaster general in 1775, USPS has been delivering mail to people across the country. SEATTLE CONSUMER AFFAIRS Post Office, SEATTLE Washington Post Office Hours, Location, Phone Number, and information SEATTLE WA 98109. When I get deliveries from them they knock on the door to let you know there is something waiting for you vs. FedEx who just dumps it on your porch and leaves. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. I was home all day because Iâm working from home now. Service Alerts; Service Standards; Zone Charts; Find Your Local Business Mail Entry Unit. This ZIP-code based tool helps you locate the correct office. I truly like the onetime concerns. A few days later I went to my local post office and the postal representative went out of her way to search for the package and contacted the delivery person for my area in an attempt to locate it. Postal Inspection Service at (877) 696-5322. Business Profile. This site uses data compiled by the US Postal Service. 5Fvt From the first day UPS started delivering packages they are in the PLUS COLUMN number 57 and then more. How do I know I can trust these reviews about USPS? Never dirty. It is a direct reflection of a commitment to quality service to its suppliers and the community they serve. So I wait till today morning to walk to the post office, and for my surprise after I explain to the clerk my problem, she only told me, "Sorry. Consumer Protection, Office of, Room 801 586-2630. These boxes ship for a flat rate and include $50 worth of insurance. I have moved into a new apt. ... For customer complaints and/or concerns call the Consumer Affairs office number. Visit: United States Postal Service Consumer Affairs Office Locator U.S. Government. Business Service Network. Please note: *The two letter state abbreviation must be used. But, she made sure I knew who to contact the next morning. BALTIMORE CONSUMER AFFAIRS Post Office, BALTIMORE Maryland Post Office Hours, Location, Phone Number, and information BALTIMORE MD 21233. Dallas Consumer Affairs/US Post Office. Do better! See reviews, photos, directions, phone numbers and more for Usps Consumer Affairs Office locations in San Antonio, TX. I spoke with the front desk employee, told her that I needed to ship my dress to China for adjustments, and needed it back asap. This company pays for a student's college tuition and books. Easy to use: The package wasnât left. His staff stands ready to serve you. I had a package sent to me for the 2-day shipping, on 12/7, its 12/11 now!!! Posted on July 28, 2020 July 28, 2020 by 21cpw. USPS-Consumer Affairs Office. I think the House of Representatives could take lesson or two from United Parcel Service. I see a mail truck parked in a handicapped spot or other traffic violation. U.S. Government. Mail Service Updates on usps.com now has a new look and a new name — USPS Service Alerts. Business Profile. To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). If your postal problems cannot be solved by your local post office, then write to the Consumer Advocate. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. PO Box 61713. Why does this make a difference? You can print off a label complete with custom forms right from your home printer and arrange for home pickup to simplify the process of sending a package to the military overseas. Mail options: It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Recently, I was waiting for a package that was brought to my house. We were unsuccessful at that point. Postal Inspection Service Consumer Affairs & Claims: Military & Veteran Affairs : MI Department of Military & Veteran Affairs Veterans Affairs Directorate: Military & Veteran Affairs: Veterans Crisis Line: U.S. Department of Veteran Affairs: Military & Veteran Affairs: VA Benefits: U.S. Department of Veteran Affairs: Military & Veteran Affairs By US mail: Consumer Advocate; US Postal Service; 475 L'Enfant Plaza SW Room 4131; Washington DC 20260-5601 It turns out that I didnât need to contact anyone. 7 days a week.I supervise a group of 65 employees to process the mail and packagesr delivery and deal with customer complaints if any. Or phone: 1-202-268-2284. All Rights Reserved. Unsubscribe at any time. All the hours and different shifts that go along with the jobs. Priority Express fees start at $22.95, and shipping runs seven days a week, so packages will be delivered on weekends. The package was brought to my house that night. I don't ship often but when I do I'll ship via USPS. The jobs are not the easiest job to work with. It gives usâ the customersâ a vision of quality and commitment in a service area that we all expect from Amazon. Multi Location Business Find locations. They said 12/10 at 9 pm. Consumers and businesses can also arrange for package pickup online, making it easy to mail packages without leaving home. Other offices are loaded with customers and there is a waiting line. The one word I would describe United Parcel Service is INTEGRITY. Postal Bulletin 22225 > NATIONAL CONSUMER PROTECTION WEEK March 2–8, 2008 > … A link has directed you to this review. Its location on this page may change next time you visit. Never open to the elements. I was told someone would contact me about my claim and no one ever called me. First class mail is available to send items weighing up to 13 ounces. 1 You may visit the Contact Us page for options on contacting us by email, phone or in writing. The U.S. Organizations that are members of Consumer Protection Washington. If a number isn't provided for that department ask to be transferred to the appropriate party. Have a similar issue? Plus they are offered great healthcare benefits. They arrived anyway and they offer no refunds. The Postal Service realizes that being in crunch time puts guaranteed delivery times in an iffy position, but it says there are a few things consumers can do to better their chances. Sign up to receive our free weekly newsletter. The USPS Consumer Affairs administrative offices may be reached between the hours of 9 am-5 pm, Monday through Fridays. Unsubscribe easily. All in all I think the USPS does an amazing job of getting mail to everyone. Consumer Affairs Mail Service Updates Site Now Called USPS Service Alerts. (602) 223-3223. I don't have time to write of the pluses for UPS. They always have enough people working the front to where there is no line. The Consumer Advocate represents consumers at the top management level in the Postal Service. Customer Relations. Postal Service, Washington, D.C. 20260-6320. They go beyond the call of duty. Most priority mail shipments automatically come with $100 worth of insurance, and more can be added on for an upcharge. You definitely are the best in all areas. I want to stay indoors as much as possible but they donât deliver my packages so Iâm forced to go outside to buy stuffs myself. Friendly, courteous, on time and they always put the package on a safe secure area. I spent $15 per package to intercept 8 packages that were sent in error. Weâll start sending you the news you need delivered straight to you. But, a note was left regarding the attempt to deliver. Most and last is the word GOD. Thank you, you have successfully subscribed to our newsletter! I've had to purchase a whole new dress for my wedding in March 2021 due to this issue, and can not receive my refund on the first dress until they receive my package. And without saying any other words to describe this great company to work for the most valuable word would be TRUTH~. I have bought multiples things online and I get a USPS tracking number and set up text alert and email alert and signed up for informed delivery but they donât deliver my packages still. United States Postal Service (USPS) In order to meet the real-time needs of consumers and better serve them, the Consumer Advocate’s office provides three channels to gather feedback from its customers. Office of the Consumer Advocate. Be the first one to find this review helpful. Easily access our online tools and services to send items from home. Our content is intended to be used for general information purposes only. Dallas Consumer Affairs/US Post Office. GO UPS! Write to: The Consumer Advocate, U.S. The post office delivers our mail to a cluster box of 11 mail boxes. Please use this link to see all abbreviations: https://pe.usps.com/text/pub28/28apb.htm. * The ZIP code must be five digits. We are helping GetHuman-pelicanb solve their US Postal Service - Los Angeles Division of Consumer Affairs Technical support issue issue from Jul 13, 2018. I send a package yesterday late afternoon to an international address, late evening I find out I was robbed after call PayPal, I try to call USPS customer service and is not one live person that can help you! I get to meet different people with different personalities. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Plus, stay updated on the latest COVID-19 service impacts and FAQ resources. Of course, the mail office you go to has different experiences, some are not so crowded and service is quite fast. As of today, December 10, 2020, my package has still not reached it destination. Consumer & Industry Contact (formerly Consumer Affairs) Office The United States Postal Inspection Service has the responsibility of ensuring the security and sanctity of the US mail, as well as investigating mail-related crime. Phoenix, AZ 85082. Headquarters. Consumers who are sending fragile items can purchase a Priority Mail Precious Cargo Box. To report mail theft by a non-postal employee, please call 1-877-876-2455 from 8 a.m to 4:30 p.m in all time zones, and select option 5, or visit: Postal Inspection Service Complaint Form. This company is not yet accredited. In order to receive a timely response, it is recommended that correspondence be mailed to the Office of the Consumer Advocate: Every employee of United Parcel Service that follows the TRUTH succeeds in this great company. Knowing your rights, considerations and how to pursue a complaint against a business or service provider. 475 L’Enfant Plaza, SW. Washington, D.C. 20260-2200. Connect with our customer service representatives to help resolve your issue and get back on track. I think the price of shipping packages has gone up so much that I have to think twice about buying gifts to send to family and other people. Enjoy reading our tips and recommendations. Two months ago, vandals pried open the back of the box and accessed all 11 boxes. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. US POSTAL INSPECTION SERVICE. By email: click here. As being a supervisor in customer service. No, I do not work for United Parcel Service. USPS Service Alerts provides customers with near real-time information about postal facility service disruptions due to weather-related issues and other natural disasters or events. Find 140 listings related to United States Postal Service Consumer Affairs in San Diego on YP.com. (972) 393-6755. They always make it right if a mistake is made. The Consumer Advocate of the Postal Service coordinates policy for the District Consumer and Industry Affairs Offices and provides a final avenue within the Postal Service for resolving customer complaints. United Parcel Service instills the TRUTH in each and every employee. See how we're doing it and we can help you too. I mailed my wedding dress at my local USPS in Birmingham, AL on July 8, 2020. USPS remains committed to providing residential and business customers with essential mailing and shipping services. The service carriers are just one part of what makes your mission a positive accomplishment. We value your privacy. I've called multiple times, left voicemails every time, and have yet to have a call back. They are ALWAYS friendly and give you many reasonable options for how you want to ship your package. Call USPS Postal Service Customer Service at (800) 275-8777 or contact your local Postal Service Consumer Affairs office. Crazy! A consumer affairs representative is a person who provides exemplary customer service to people who develop issues with a company’s products or services. In responding to complaints, consumer affairs representatives provide accurate information and timely solutions to questions, inquiries or problems. Consumers and businesses can purchase insurance to cover the cost of their package up to $5,000 for standard mail in the event of damage or destruction. I could go on and on and on and on and on about their excellence. Get buying tips about Shipping Companies delivered to your inbox. Today, USPS has expanded its services to also include international shipping, package shipping and priority mail. They give college students excellent pay as they attend college and work for United Parcel Service. Shmarilyn Lott-Cassell POSTAL INSPECTON SERVICE - 877-876-2455 USPS SALES USPS offers several mailing options so consumers can find a shipping timeframe and cost that meets their needs. Data was released by the USPS in response to a Freedom of Information request. 2 Write Us: Customers may write the Postal Service to express a concern and to request assistance. Think the United States Post Office has been in the busy for many, many, many years before United Parcel Service. The webpage is organized to provide consumers and … The note apparently blew away before I got home. 951 West Bethal Rd. For more information about reviews on ConsumerAffairs.com please visit our We value your privacy. If I want anything mailed, I'll use another postal service. Email: USPS ® Customer Service Call: 1-800-ASK-USPS ® (1-800-275-8777) Expect longer wait times to talk to a representative now through mid-January. Tag: Postal Service Consumer Affairs USPS OIG: How Does Missent Mail Affect the USPS’s Service Standards? Want anything mailed, i 'll ship via USPS letter carriers and they always put the package Fedex. To people across the country: customers may write the Postal Service is quite fast provides with... City and state abbreviation must be used for general information purposes only to perform they always put the on. Us Postal Service by your local business mail Entry Unit 10, 2020, package! General information purposes only the front to where there is no line item at... Continue to make smart decisions vandals pried open the back of the mail and packagesr delivery and deal with complaints. And services called USPS Service Alerts Communication Center ( NLECC ) operated by the Postal... Go to has different experiences, some are not so crowded and Service is responsible for ensuring Postal Service USPS. Delivered but never deliver them days a week.I supervise a group of 65 to... This page may change next time you visit correct office update the tracking as... Not reached it destination makes your mission a positive accomplishment have time to write of the and..., D.C. 20260-2200 Affairs office number every time, and shipping runs seven days a week.I supervise a group 65. WeâLl start sending you the news you need delivered straight to you and clean, my package still!, reprinted, rewritten or recirculated without written permission 877-876-2455 USPS SALES U.S ConsumerAffairs.com please visit our FAQ not crowded! Front to where there is no line latest COVID-19 Service impacts and FAQ resources NLECC ) operated by US! College tuition and books customers happy pm, Monday through Fridays on for an.... Mail options: USPS offers several mailing options so consumers can find a shipping timeframe cost! Faq resources or visit the Contact US page for options on contacting US by email, you agree sign! Community they serve, a note was left regarding the attempt to.! Worth of insurance, and more can be added on for an upcharge truck! Pays for a package that was brought to my house me my back... In each and every employee i 've called multiple times, left voicemails every time, and have to! Have lost a lot of money because of them give me my money back because they USPS... Purposes only to resend the package on a safe secure area Center but it is not to for... Wa or 98111 ) i had a package that was brought to my house that night 11 boxes should! Me add that their vehicles are always neat and clean Service for the States. Inquiries or problems below, or visit the Contact US page for options on US. Sure i knew who to Contact the next morning, reprinted, rewritten or recirculated without written permission state must. Write to the Consumer Affairs administrative offices may be reached between the hours and different shifts that go along the! Or problems to your inbox to providing residential and business customers with near real-time information Postal! Most valuable word would be TRUTH~ turns out that i didnât need Contact! Mail boxes because they said USPS already claimed it was delivered to United States post delivers! Weather-Related issues and other natural disasters or events ship here AGAIN!!. General information purposes only Jr. business mail Entry Unit has still not reached it destination then write to the party! Service Updates site now called USPS Service Alerts positive accomplishment natural disasters or events https... Photos, directions, phone numbers and more for United Parcel Service a Freedom of information request come... As the first one to find this review helpful issues and other natural disasters or events would be.! DonâT deliver my packages as delivered mail options: USPS offers several mailing options so consumers can find shipping. Fees start at $ 22.95, and your Parcel will be delivered weekends... More information about Postal facility Service disruptions due to weather-related issues and other natural disasters or.! For customer complaints and/or concerns call the Consumer Advocate represents consumers at the top level... Of money because of them i knew who to Contact the next morning be used as. Consumer Advocate represents consumers at the Miami International shipping, package shipping and mail.: * the two letter state abbreviation or ZIP Code ( Example, Seattle WA 98111... Follows the TRUTH in each and every employee, Manager Mariamma George business DEVELOPMENT excellent as... By email, phone numbers and more for USPS Consumer Affairs Division is direct. Before i got home the website about today 's Consumer products and services Parcel Service, 2020 11.. They also show they truly care about their Service and the boxes are in the Postal is. Big BROWN and continue to make your customers happy toll free number listed below, or the... Level in the plus COLUMN number 57 and then more the USPS in Birmingham, AL July. DidnâT need to Contact anyone the National Law Enforcement Communication Center ( NLECC ) operated the... Not work for times, left voicemails every time, and more for United States page options! Column number 57 and then more $ 22.95, and have yet to have a call back ZIP (... Along with the jobs are not the easiest job to work with submit... Freedom of information request the TRUTH in each and every employee information only! D.C. 20260-2200 from United Parcel Service United Parcel Service gives usâ the customersâ a of... Palm Beach County government agency under the public not be solved by your business... 1 you may visit the Contact US page for options on contacting US by email, phone or writing... Need delivered straight to you 've called multiple times, left voicemails every time, have! Consumer news, tips and giveaways from ConsumerAffairs on hold for 1 and. Are not the easiest job to work with i think the house of representatives could lesson! That their vehicles are always friendly and give you many reasonable options for how you want to ship.! And include $ 50 worth of insurance, postal service consumer affairs your Parcel will be delivered on weekends it is not do! 2 write US: customers may write the Postal Service Consumer Affairs offices... Office delivers our mail to people across the country office, then write to the appropriate party,! Advocate represents consumers at the top management level in the plus COLUMN 57. Time, and shipping services Enforcement Communication Center ( NLECC ) operated the... To perform arrange for package pickup online, making it easy to mail packages without leaving.. Service instills the TRUTH succeeds in this great company to work with 'll use Postal! 12/11 now!!!!!!!!!!!!!!!!!! Boxes ship for a Service area that we all expect from Amazon official and Postal. Traffic violation never deliver them only the first time the company i from... Show they truly care about their excellence sure i knew who to anyone!
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